Reviews are how new customers find you.
When someone types "plumber near me", Google doesn't show the best plumber. It shows the one with the most recent, most positive reviews. And when people ask ChatGPT or Google's AI who to call, those answers are built from the same reviews. No reviews, no mention.When someone types "plumber near me", Google shows the one with the most recent, most positive reviews. And when people ask ChatGPT or Google's AI who to call, those answers are built from the same reviews.
Show up on the map
Google ranks local businesses on how many reviews you have, how good they are, and how recent. A steady trickle beats a burst from two years ago.Google ranks on how many reviews, how good, and how recent.
Get recommended by AI
More people now ask an AI assistant “who’s a good electrician in Norwich?” It reads your Google reviews to answer. Recent, detailed reviews are what it quotes.AI assistants read your Google reviews to answer “who’s good near me?”
Win the call before you quote
Customers line up three tradespeople and ring the one with the best rating. Your reviews sell the job when you’re not in the room.Customers ring the one with the best rating.
Three spots. Everyone else is on page two.
The three businesses Google puts on the map get the calls. The ones below them get a fraction. Reviews are the biggest thing you control that decides who's in those three.
Three spots on the map get the calls. Reviews decide who's in them.
Happy customers mean to leave a review. Then Tuesday happens.
You did a great job. They said thanks, they said they'd leave a review. Most never do, and it isn't because they didn't mean it.
Asking face to face is awkward
So you don’t, or you mumble it at the door and hope.So you don’t, or you mumble it at the door.
The link is buried
Open Google, find the business, find the button. Four taps most people never make.Four taps most people never make.
The moment passes
By the evening the boiler’s just a boiler again. The glow is gone and so is the review.By the evening the glow is gone.
A text from the van, one tap, done. That fixes all three.A text from the van, one tap, done.
Set up once. Then it's one text per job.
- 1
Paste your Google review link
Grab it once from your Google Business Profile. We check it opens the right form.
- 2
Text the customer from the job
Type their number, press send. They get a short message from your business name.
- 3
Watch who taps
Every link is tracked. See who opened it, when, and who could use a nudge next week.
Send a review request
Your customer gets a text from Forge & Co
Thanks for choosing Forge & Co. Leave us a Google review: reviewcloud.app/r/k7f2d9qa
One screen. One job.
Type a number, press send, get back to work. Everything you need on the day is on the first screen, and your history is one tap away.
One plan. Made for one person.
Less than one extra job a year pays for it.
14-day free trial · 20 texts included · No card needed to start
Things people ask before they start
Do I need a Google Business Profile?
Yes. Your reviews live there. If you already show up on Google Maps, you have one. We show you where to find the review link.
Is it okay to ask customers for reviews?
Asking is fine. What Google doesn’t allow is paying for reviews or only asking the happy ones. ReviewCloud just sends the link.
What does my customer see?
A normal text from your business name with a short link. Tapping it takes them straight to your Google review form. No sign-up, no app.
Can customers reply to the text?
Not yet. Texts go out under your business name and are one-way, so nothing lands in an inbox you have to watch. Two-way replies are on the list.