Updated 15 September 2026
How to ask for Google reviews in the UK
Ask when the job is still fresh. Send a short message with your Google review link by WhatsApp or your own phone, or show a QR if they are standing there. ReviewPostie prepares the message so you can tap Send. You do not need accounting software to start.
Why timing beats clever wording
Same-day asks get answered more often than "I'll message later". That is common practice, not a statistic we measured.
Face-to-face or just-finished jobs are the natural moment for UK trades.
Get your Google review link ready
You need a Google Business Profile. Your reviews live there.
Find the review link in Google Business Profile or Google's help. Paste it into ReviewPostie once.
Google's help on getting reviews if you need the current steps. Google's screens change, so we do not invent a click-by-click walkthrough here.
Write one short message
Thank them. One sentence. A clear ask. Then the link.
Example tone, not a claimed winner: "Hi Sam, thanks for choosing Forge & Co. Leave us a Google review: …"
Save it and reuse it.
Send via WhatsApp
Enter the mobile, check the preview, open WhatsApp, tap Send.
The customer needs no ReviewPostie account.
ReviewPostie does this prep for you.
Or send from your own phone
Same prepared message. Open your phone's texts.
Your usual mobile charges apply.
QR when texting feels awkward
Use it on a counter, invoice, business card or van.
Same reusable code.
Optional: after a paid invoice
Connect Xero, FreeAgent or QuickBooks Online if you want eligible paid invoices to trigger a Postie Text.
Each automatic request uses one Postie Text credit.
Keep this shorter than WhatsApp and own-phone. It is optional.
Postie Texts in one paragraph
The paid plan includes 200 Postie Text credits each month. They are useful for automation and reminders. They are not the main day-to-day path this guide teaches. This is not unlimited platform SMS.
Check opens, not miracles
History shows sent and opened. An opened link does not mean a review was posted.
Try it if the steps fit
Try 20 requests free for 14 days. No card. Then £29/month.
A short PECR caution
Asking your own customers after a job is common.
Marketing texts and some electronic messages have UK rules (PECR). Get consent where needed.
ICO guidance on electronic marketing. This guide is not legal advice.
Questions
Plain answers to the usual questions.
What is the best way to ask for a Google review in the UK?
Ask soon after the job, with a short message and your Google review link, usually by WhatsApp or your own phone. A QR code works when they are in front of you.
Do I need special software?
No. You can paste your link into a normal WhatsApp or text. A tool like ReviewPostie saves the message, tracks opens, and can automate after paid invoices if you want.
Do I need a Google Business Profile?
Yes. Your reviews live on your Google Business Profile. Add its review link during setup, then use it for requests and your QR code.
Can I automate the ask after an invoice is paid?
Yes, if you connect Xero, FreeAgent or QuickBooks Online. Eligible paid invoices with a UK mobile can trigger a Postie Text. You choose the delay and can pause any time.
Does ReviewPostie gate bad reviews?
No. Customers get a straight link to your Google review page. ReviewPostie does not filter people onto a private form first.